Shipping Policy

We provide fast, tracked shipping across India on all orders placed at CHICSPHERE.

Processing Time

Orders are processed within 1–3 business days.

Delivery Time

Delivery times vary by city:

• Metro cities: 5–8 business days

• Tier 1 & 2: 6–10 business days

• Remote locations: 10–14 business days

Order Tracking

Tracking details are sent to your registered email/SMS once the order is shipped.

Shipping Charges

• Standard shipping fee applies (visible at checkout)

• Free shipping available during selected promotions

Failed Delivery

If the customer is unavailable, the courier will attempt redelivery. Failed deliveries due to incorrect address are non-refundable.

Refund & Return Policy

At CHICSPHERE, we want you to love every product you purchase. If your item arrives damaged, defective, or incorrect, we’re here to help.

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Eligibility for Returns

You may request a return if:

• The product is damaged or defective

• The wrong item was delivered

• An essential part of the item is missing

To be eligible:

• Request must be made within 7 days of delivery

• Item must be unused, with original packaging

• Proof of purchase (order number) is required

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Non-Returnable Items

For hygiene & safety reasons, certain items cannot be returned:

• Beauty tools

• Personal care tools

• Used kitchen gadgets

• Fitness accessories showing wear

• Items without original packaging

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Refunds

Once your return is approved, you may receive:

• A replacement item, or

• A refund to your original payment method

Refund processing time: 5–10 business days.

COD refund will be issued via UPI or bank transfer.

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Exchanges

We offer exchanges only for:

• Damaged items

• Wrong item delivered

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Order Cancellation

Orders can be canceled within 2 hours of placing them.
Once shipped, cancellations are not possible.

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Contact Us

Email: support@chicsphere.in
We usually reply within 24–48 hours.

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We offer 100% Cash on Delivery (COD) across most locations in India so you can shop with complete confidence.

Pay only when your order is delivered to your doorstep—no advance payment required.

✔ No online payment risk

✔ Safe & secure delivery

✔ Trusted logistics partners

Note: COD availability may vary by location and order value.