REFUND & RETURN POLICY

REFUND & RETURN POLICY

At CHICSPHERE, we want every order to arrive exactly as expected. This policy explains when a return, replacement, or refund is available.

14-Day Issue Resolution Window

You have 14 days after receiving your item to contact us if your order:

• Arrived damaged
• Arrived defective or not working as intended
• Is the wrong item
• Is missing an essential part

This policy covers the situations listed above. We do not offer general returns for change of mind, incorrect size selection, or personal preference once an order has shipped.

How to Request a Return or Replacement

To start a request, contact us at support@chicsphere.in within 14 days of delivery and include:

• Your order number
• A description of the issue
• Clear photos of the item (and packaging, if damaged)

Please do not send your item back before contacting us. We work with third-party fulfillment partners, so the correct return location depends on the product and order. If a return is approved, we will provide instructions on where to send it.

Refunds & Replacements

Once we review your request and confirm the issue, we will offer a replacement or a refund to your original payment method, depending on the situation and product availability. Your bank or payment provider may take additional time to process and display a refund.

Original shipping charges, if applicable, may not be refundable unless required by applicable law or the issue is due to our error.

Order Cancellations

If you need to cancel an order, please contact us as soon as possible at support@chicsphere.in. We cannot guarantee cancellation once an order has been processed or shipped. See our Cancellation Policy for details.

Contact Us

If you have questions about this Refund & Return Policy, contact us:

CHICSPHERE
Email: support@chicsphere.in