FAQ

Does my order ship from Canada?

We ship across Canada. Delivery times and shipping details are available on our Shipping & Returns page.

What is your return policy?

We accept returns within 30 days of delivery on unused items in their original condition. See our Shipping & Returns page for full details.

How do I care for my Chicsphere bag?

Store your bag in its dust bag when not in use, avoid prolonged direct sunlight, and wipe leather surfaces with a soft, dry cloth.

Can I exchange my bag for a different colour?

Yes — exchanges are available within 30 days of delivery, subject to availability. Contact us at support@chicsphere.in to arrange an exchange.

Do your bags fit a laptop?

Select styles, including The Camden Work Bag, include a padded laptop compartment. Compatibility is noted on each product page.