SHIPPING POLICY

Thank you for shopping with CHICSPHERE. We currently focus on serving customers in the United States.

Order Processing

Orders are typically processed within 1–3 business days after your payment has been successfully received.

Processing times may be longer during holidays, periods of high demand, or due to circumstances outside our reasonable control.

Shipping & Delivery

CHICSPHERE works with third-party fulfillment partners to ship products directly to customers.

Products may ship from different warehouse locations depending on product availability and your delivery location.

Estimated delivery times may vary based on:

• Product availability
• Warehouse location
• Shipping method
• Carrier
• Delivery destination

Any delivery estimates provided are estimates and are not guaranteed delivery dates.

Free Shipping

CHICSPHERE offers free shipping on eligible U.S. orders as advertised on our website.

Any applicable shipping charges will be clearly displayed during checkout before you complete your purchase.

Order Tracking

When tracking information is available, it will be sent to the email address provided during checkout.

Please allow some time after shipment for tracking information to become active and update.

Shipping Delays

While we work hard to deliver orders as quickly as possible, delays may occasionally occur due to:

• Carrier delays
• Weather conditions
• High shipping volumes
• Incorrect or incomplete shipping addresses
• Other circumstances outside our reasonable control

If your order experiences a significant delay, we will make reasonable efforts to provide an update.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If you notice an error, please contact us as soon as possible at support@chicsphere.in. We cannot guarantee that an address can be changed once an order has been processed or shipped.

Lost, Damaged, or Incorrect Orders

If your order arrives damaged or incorrect, or you believe it has been lost in transit, please contact us at:

support@chicsphere.in

Please include your order number and relevant details. Photos may be requested for damaged or incorrect items so we can review the issue and work toward an appropriate resolution.

Contact Us

If you have any questions about our Shipping Policy, please contact us:

CHICSPHERE
Email: support@chicsphere.in

REFUND & RETURN POLICY

At CHICSPHERE, we want every order to arrive exactly as expected. This policy explains when a return, replacement, or refund is available.

14-Day Issue Resolution Window

You have 14 days after receiving your item to contact us if your order:

• Arrived damaged
• Arrived defective or not working as intended
• Is the wrong item
• Is missing an essential part

This policy covers the situations listed above. We do not offer general returns for change of mind, incorrect size selection, or personal preference once an order has shipped.

How to Request a Return or Replacement

To start a request, contact us at support@chicsphere.in within 14 days of delivery and include:

• Your order number
• A description of the issue
• Clear photos of the item (and packaging, if damaged)

Please do not send your item back before contacting us. We work with third-party fulfillment partners, so the correct return location depends on the product and order. If a return is approved, we will provide instructions on where to send it.

Refunds & Replacements

Once we review your request and confirm the issue, we will offer a replacement or a refund to your original payment method, depending on the situation and product availability. Your bank or payment provider may take additional time to process and display a refund.

Original shipping charges, if applicable, may not be refundable unless required by applicable law or the issue is due to our error.

Order Cancellations

If you need to cancel an order, please contact us as soon as possible at support@chicsphere.in. We cannot guarantee cancellation once an order has been processed or shipped. See our Cancellation Policy for details.

Contact Us

If you have questions about this Refund & Return Policy, contact us:

CHICSPHERE
Email: support@chicsphere.in

Q: What payment methods do you accept?

A: We accept the payment methods available at checkout. All eligible payment options will be displayed before you place your order.

Q: Is my payment information secure?

A: Yes. Payments are processed through secure payment systems designed to protect your transaction information.